six sigma call centre manager jobs
1-7 of 7 jobs six sigma call centre managerManchester
Company: mecs communicationsSalary: £40000 - £45000 per annum + Benefits
Manager to deliver multiple concurrent change management projects for a major Call Centre Deployment... change management projects for a major Call Centre Deployment/Integration and consolidation programme... for this major Voice Call Centre integration, consolidation and build programme. This role forms part of a major... responsibilities as outlined above. You will be familiar with Prince2, PMI, APMP, ITIL or Six Sigma etc
Contract: Contract
, Programme Manager, Change Management, Project Office, Deployment, Consolidation, Migration, Call Centre... change management projects for a major Call Centre Deployment/Integration and consolidation programme... Technical and Business Change Project Management skills for this major Voice Call Centre integration... experience gained with an integration/consolidation and Call Centre / Contact Centre / Customer Services
South East England South East
Company: Kramer WestfieldSalary: £70K to £80K + Bonus + Car Awl
for: * Business Unit management experience * Relevant level capex and opex budget management * Call Centre... * Some Prince2, ITIL, Six Sigma, Lean preferred * Experience with public sector, especially emergency... We are looking for an extremely strong leader and people manager with outstanding customer service
Contract: Permanent
with call centre providers to develop action plans to drive performance • Support implementation of new... products and services • Provides leadership and guidance for outsource and internal call centre operations... experience required • A high level of understanding of call centre technologies • Ability to solve high level... . • Previous experience at working across geographies • Lean Six Sigma qualified Critical Competencies
Experience: Mid-Senior level
Requirements: Essential • Fluent in English and French • Experience in managing call centres is essential: customer service, telesales, in-house and outsourced. • Project Management experience required • A high level of understanding of call centre technologies
in Prince 2, ITIL or Six Sigma methodologies. Furthermore you will have successfully driven change... Experience, Customer Improvement Manager, Customer Service Manager, Contact Centre Manager, Customer... Analysis, Complaints, Prince2, Prince 2, ITIL, Six Sigma, KPI, SLA, P&L, ADSL, LLU, WLR, CPS, SMPF, MPF... Operations Manager, Root Cause Manager, Change Manager, Customer Relations Manager, Relationship Manager
London
Company: mecs communicationsSalary: £60000 - £70000 per annum + Excellent Corporate Benefits
formal accreditations in Prince 2, ITIL or Six Sigma methodologies. Furthermore you will have... , Head of Customer Experience, Customer Improvement Manager, Customer Service Manager, Contact Centre... , B2C, Call Centre, Contact Centre, Process Improvement, Process Reengineering, Process Mapping... , Retention, Churn Analysis, Complaints, Prince2, Prince 2, ITIL, Six Sigma, KPI, SLA, P&L, ADSL, LLU, WLR
Contract: Permanent
* Proven track record of continuous improvement * PRINCE2, PMP or APMP desirable * Six Sigma and Lean... categories: Customer Service & Call Centre , IT , Marketing, PR & Advertising , Secretarial, Administration... Product Support Team Manager Project/Product Support Team Manager £40 - £45k plus fantastic... benefits and working environment. This global organisation require an experienced Team Manager preferably
Contract: Permanent