service desk edinburgh

The successful candidate will join the First Line Support Team and the initial specific responsibilities of this position include: *Accurate recording, progression and resolution of both internal and customer related issues *Liaison with both second and third line service departments to achieve resolutions *Participate in the maintenance and continuous improvement of 1st line best practice Essential Skills & Experience *Application...
Contract: Permanent

1 day, 17 hours ago in Jobsite Save

Due to the continued growth in demand for our services we wish to recruit a Help Desk technician based in our Edinburgh office. Working to provide a high level of service to our project staff who are working throughout the UK by resolving their technical support requests by phone, email or in person, in a timely fashion. In addition the role will include all of our... service; great verbal and written skills; and good time management. We offer an attractive salary and working conditions, with...

1 day, 8 hours ago in cv-library.co.uk Save

objectives with line manager -Manage own PDP performance -Reduce the number of incidents into the Service Desk through highlighting potential problems -Ensure kept up to date with any changes in process within Service Desk and Operations Team -Keep users updated on progress -Work with Service Desk team to achieve objectives set out Person Specification Experience & Qualification... favourite brewer. We take huge pride in the service we provide our customers. If you feel the same and want to be part of an...
Contract: Temporary

5 hours, 29 minutes ago in Totaljobs Save

Operations Manager. 11.Utilising Help Desk and PPM systems to monitor staff's performance and ensure service delivery...We are looking for an experienced Electrical biased Contracts Manager to work on a prestigious contract in the Edinburgh... and Planned Preventative Maintenance tasks to the area team ensuring optimum levels of service delivery are being achieved.... 9.Advising the Operations Manager on labour levels and holiday/absence cover 10.First line supervision of Specialist Service

5 days, 9 hours ago in cv-library.co.uk Save

- ITIL Configuration Management - Excel data manipulation - Crystal Reports - Unicenter Service Plus Service Desk - Knowledge of... support all other Service Management processes. - To verify configuration records against the infrastructure and correct any... sustainable accuracy of CMDB. - To assist in establishing detailed requirements for CMDB tool to meet Service Management needs. - To... ownership for IT services as a whole. - To support the Service Support Manager and Service Delivery Manager in maintaining the...
Contract: Temporary

4 days, 14 hours ago in Reed Save

Jobs similar to "service desk edinburgh": pub edinburgh

The Company Robert Half are looking to source a Procurement Analyst on behalf of on of our largest blue chip clients based in the Edinburgh's Gyle district. Our client has a shared service centre based in their large office and requires help within their procurement team. The Role As Procurement Analyst you will be required for looking after the end to end life cycle of the IT equipment. This will require a sound understanding of the procurement process and also knowledge of help desk policy...
Contract: Temporary or Contract/Full-time

20/05/2008 in GisaJobs Save

helpdesk and/or service desk background. Any change management or ITIL experience/knowledge would be ideal, however there will...A Great Opportunity to join a leading Communication and Service Provider as a Change Support Analyst. Responsibilities include analysing and checking changes for quality and fit for purpose. Notifying management and/or customers of any faults and to support the support functions, ie email and telephone queries. There will be 1000 or more changes per day to check, assess...
Contract: Temporary or Contract/Full-time

06/02/2008 in GisaJobs Save

Jobs similar to "service desk edinburgh": edinburgh itil

helpdesk and/or service desk background. Any change management or ITIL experience/knowledge would be ideal, however there will...A Great Opportunity to join a leading Communication and Service Provider as a Change Support Analyst. Responsibilities include analysing and checking changes for quality and fit for purpose. Notifying management and/or customers of any faults and to support the support functions, ie email and telephone queries. There will be 1000 or more changes per day to check, assess...
Contract: Temporary or Contract/Full-time

08/05/2008 in GisaJobs Save

Jobs similar to "service desk edinburgh": edinburgh itil

Service Desk Analyst Our Client has an opening for a Service desk Analyst (english speaking). This role will offer an excellent opportunity for the successful applicant to become an expert in one of the leading ITIL service management solutions. The position is located in central Edinburgh. (city centre), the hours are 08:30 - 17:30 Monday to Friday. As the business...
Contract: Permanent

07/07/2008 in Jobsite Save

My Edinburgh based public sector client requires an experienced ICT Service Desk Supervisor to manage their existing team. The successful candidate will provide support to users at multiple sites, will ensure that this service is delivered to agreed standards, and will manage the reporting of problems appropriately. The ideal candidate will have previous experience managing a small team of helpdesk...
Contract: Permanent

01/05/2008 in Jobsite Save