help desk support contract role milton keynes jobs
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service desk analyst- This is a low level role. § The role is desk based § To coordinate incoming support... knowledge, various printer types and Lotus Notes. -Good previous Help Desk or Service Desk experience... Service Desk Analyst A large well known company are currently looking to recruit an experienced... calls § Carry out first time incident fix § Allocate the incident to a relevant support analyst group
Experience: § Experience of working within an ITIL framework would be advantageous
Requirements: Skill 1: Windows NT4, 98, 2000, XP, Skill 2: § Good previous Help Desk or Service Desk experience, Skill 3: basic LAN & Server knowledge, various printer types and Lotus Notes, Skill 4: § Experience of supporting any Kerridge Autoline module would
Contract: contract