genesys wfm

Contact Centre Analyst / Milton Keynes My client is looking for a Contact Centre Analyst to join their impressive operations based in Milton Keynes. You will be based from their Command Centre and will be responsible for ·Real time queue monitoring & adherence management ·Evaluating call centre performance ·Real time planning & resource management You need to have experience with the following: ·Forecasting, Scheduling & Adherence using both Excel & WFM ·Avaya Comms Manager ·Genesys Framework...
Contract: Permanent - Hours : Full-Time

3 days, 19 hours ago in ComputerWeekly Save

Excel & WFM ·Avaya Comms Manager ·Genesys Framework ·ICM Routing My client will provide extensive training & career progression opportunities working in a highly dynamic & supportive working environment. My client is interviewing now so please apply...

3 days, 12 hours ago in ComputingCareers Save

Excel & WFM ·Avaya Comms Manager ·Genesys Framework ·ICM Routing My client will provide extensive training & career progression opportunities working in a highly dynamic & supportive working environment. My client is interviewing now so please apply...
Contract: Permanent

3 days, 12 hours ago in careerscomputing Save

need to have experience with the following: ·Forecasting, Scheduling & Adherence using both Excel & WFM ·Avaya Comms Manager ·Genesys Framework ·ICM Routing My client will provide extensive training & career progression...
Contract: PERMANENT

3 days, 20 hours ago in TechnoJobs Save

Our Client is a Global Telecoms Organisation. They currently require a Genesys Implementer with Nortel CS2K and VOIP (desirable). The suitable candidate will work within a team of Genesys technical resources to configure the Genesys environment for new contact centre sites and services in line with existing design methodologies. The suitable candidate will also have Genesys CRM/CTI system integration skills to include URS, GAD, WFM, GVP and CTI which are essential for the role and will support...
Contract: Contract

10/02/2008 in CareerJobs Save

Jobs similar to "genesys wfm": genesys london

Genesys Integration Engineer     Our client, a global telecoms company, require a number of Genesys Integration Engineers to join an existing team of Genesys technical resources.   You will: be charged with configuring the Genesys environment (CME... the platform documenting the results of the testing and change requests. Successful candidates will posses Genesys CRM/CTI system integration skills, to include URS, GAD, WFM, GVP, and CTI.   Also system integration skills for hosted call centre...
Contract: Contract

26/02/2008 in CareerJobs Save

Jobs similar to "genesys wfm": genesys

Our client, a global telecoms company, require a number of Genesys Integration Engineers to join an existing team of Genesys technical resources. You will be charged with configuring the Genesys environment (CME) for new contact centre sites and... results of the testing and change requests. Successful candidates will posses Genesys CRM/CTI system integration skills, to include URS, GAD, WFM, GVP, and CTI. Also system integration skills for hosted call centre platforms are required. Any...

15/02/2008 in PlanetRecruit Save

Our client, a global telecoms company, require a number of Genesys Integration Engineers to join an existing team of Genesys technical resources. You will be charged with configuring the Genesys environment (CME) for new contact centre sites and... results of the testing and change requests. Successful candidates will posses Genesys CRM/CTI system integration skills, to include URS, GAD, WFM, GVP, and CTI. Also system integration skills for hosted call centre platforms are required. Any...
Contract: Temporary or Contract/Full-time

15/02/2008 in GisaJobs Save

Our client, a global telecoms company, require a number of Genesys Integration Engineers to join an existing team of Genesys technical resources. You will be charged with configuring the Genesys environment (CME) for new contact centre sites and... results of the testing and change requests. Successful candidates will posses Genesys CRM/CTI system integration skills, to include URS, GAD, WFM, GVP, and CTI. Also system integration skills for hosted call centre platforms are required. Any...
Contract: Contract

18/02/2008 in CareerJobs Save

Our client, a global telecoms company, require a number of Genesys Integration Engineers to join an existing team of Genesys technical resources. You will be charged with configuring the Genesys environment (CME) for new contact centre sites and... results of the testing and change requests. Successful candidates will posses Genesys CRM/CTI system integration skills, to include URS, GAD, WFM, GVP, and CTI. Also system integration skills for hosted call centre platforms are required. Any...

23/02/2008 in PlanetRecruit Save

Jobs similar to "genesys wfm": genesys