first line support

MessageLabs is currently recruiting for a full time Support Centre Analyst, to be based at our Gloucester office. The Global Client Support Centre is at the heart of all ongoing client issues, and is responsible for the primary troubleshooting for all of our services. As such, Support Centre Analysts are the "global face" of the organisation for many of our...
Contract: Permanent

8 hours, 59 minutes ago in Jobsite Save

Great opportunity for an Helpdesk Analyst to join my leading client based in Colchester working in a busy environment supporting 2,500 users UK based staff. You will be resposnible for ensuring that all customers are provided with the level of help they require by adhering to problem management procedures. You will ensure that all problems reported to the Helpdesk are logged accurately, correctly ...

1 day, 4 hours ago in theITJobBoard Save

Great opportunity for an Helpdesk Analyst to join my leading client based in Colchester working in a busy environment supporting 2,500 users UK based staff. You will be resposnible for ensuring that all customers are provided with the level of help they require by adhering to problem management procedures. You will ensure that all problems reported to the Helpdesk are logged accurately, correctly ...

1 day, 4 hours ago in CWJobs Save

Do you want flexible working hours? Do you want to work in a friendly team? Do you like resolving customer queries and dealing with technical issues? My Lancashire based client is currently seeking a 1st line support officer with experience of MS Office, Novell and Citrix within a help desk environment. You will start work on Monday. The ideal candidate will possess an ability to communicate clear and concise oral and written technical information together with documentation and incident...

1 day, 13 hours ago in theITJobBoard Save

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An exciting opportunity has arisen for a First Line Support/Technical support Analyst to join well established blue chip organisation based at their prestigious customer sites in Bracknell. As a First Line Support/Technical Support Analyst you will... Directory. As a First Line Support Analyst you will be responsible for general first line advice and guidance to end users, and use logical thinking to resolve incidents. You will use first line diagnostics and resolution of the MS Application and...
Contract: Permanent/Full-time

16 hours, 40 minutes ago in GisaJobs Save

An exciting opportunity has arisen for a First Line/Helpdesk Analyst(night shift) to join well established blue chip organisation based at their prestigious offices in Wokingham. As a Helpdesk Analyst/First Line Support Analyst you will be workingMonday to Friday 00.00 to 08.00 as part of a 24/7 desk supporting Microsoft products. You will have outstanding customer skills and maybe looking to...
Contract: Permanent

1 day, 14 hours ago in Jobsite Save

1st Line Analyst (Helpdesk) Epsom / Surrey - 23k - 25k You'll be joining a leading IT Solution Provider on a client site in Epsom (Surrey), easily commutable from Guildford, Woking, Reigate and Staines. The company, who provide secure IT Infrastructure Solutions require an enthusiastic, self motivated individual who works well under pressure to be the first line of support...
Contract: Permanent

6 days, 6 hours ago in Jobsite Save

A 2nd Line, Desktop Support is required for a major blue chip company in Manchester. The 2nd Line,Desktop Support will provide: First line support to all users contacting the IT Service Centre against SLA with a high emphasis on First Time fix clearance. Providing second line fault resolution against SLA for Desktop related technology. Following ITIL based best procedures to ensure a cost effective and efficient service. Administration of User accounts for all the systems ensuring strict...
Contract: Contract

3 hours, 45 minutes ago in CareerJobs Save

responsible to provide first line support to both channel partners and large corporations and whilst distributing support calls to 2nd line engineers based on current availability and workload as well as general administration of the call logging system...Leading Software Developer seeks experienced German speaking 1st/2nd Line Support Engineer for their Surrey office. The role involves dealing with all new technical support requests received via email and telephone. You will be required to...

4 days, 11 hours ago in CWJobs Save

responsible to provide first line support to both channel partners and large corporations and whilst distributing support calls to 2nd line engineers based on current availability and workload as well as general administration of the call logging system...Leading Software Developer seeks experienced German speaking 1st/2nd Line Support Engineer for their Surrey office. The role involves dealing with all new technical support requests received via email and telephone. You will be required to...

4 days, 11 hours ago in theITJobBoard Save