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Milton Keynes
Company: Certes Computing LtdSalary: £70 - £110 p/day
* Answer and log service requests from End Users and system support staff * Provide 1st level problem analysis * Escalate calls to Second Level Group, if required * Where resolution at the Service Desk is not possible, dispatch calls to the appropriate Group * Resolution of client issues with the aid of available Service Desk tools (e.g. FAQs, Troubleshooting Guides, Knowledge base articles) * Rem
Contract: Contract/Temp
* Answer and log service requests from End Users and system support staff * Provide 1st level problem analysis * Escalate calls to Second Level Group, if required * Where resolution at the Service Desk is not possible, dispatch calls to the appropriate Group * Resolution of client issues with the aid of available Service Desk tools (e.g. FAQs, Troubleshooting Guides, Knowledge base articles) * Rem
Contract: Contract/Temp
Milton Keynes
Company: CertesSalary: £70 - £110 per day
Answer and log service requests from End Users and system support staff Provide 1st level problem analysis Escalate calls to Second Level Group if required Where resolution at the Service Desk is not possible dispatch calls to the appropriate Group Resolution of client issues with the aid of available Service Desk tools (e g FAQs Troubleshooting Guides Knowledge base articles) Remain well versed i
Requirements: SC
Contract: Contract / Temporary
Milton Keynes | Milton Keynes jobs
Company: CertesSalary: £70 - £110 per day
First Line Support Analysts / 1st Line Support Analysts - Answer and log service requests from End Users and system support staff - Provide 1st level problem analysis - Escalate calls to Second Level Group, if required
Contract: Contract
Bristol Somerset County
Salary: £20,000 - £24,000 per annum
Position: DV Cleared - First Line Support Technician Salary: £20-25,000 Starting: August Location... IT Support provider specialising in the delivery of first / second / third line support to the UK... tasked with providing 1st Class IT Helpdesk and First Line Support to a large secure site within the
Requirements: Skill 1: HelpDesk, Skill 2: First Line Support, Skill 3: Windows, Skill 4: ITIL
Contract: permanent
First Response teamTaking 50 calls a day.Good computer skills and accuracyIdeally have used Landscape Windows based systemExperience of motor call handling or good experience of working in a high volume call environment.
Contract: Permanent
Kent, Tunbridge Wells
Company: JobServeSalary: - 14.200 / annum
on First Response team Taking 50 calls a day. Good computer skills and accuracy Ideally have used Landscape (Windows based system) Experience of motor call handling or good experience of working in a high volume call
Contract: Permanent
Bristol
Company: Jam Recruitment LtdSalary: £20000 - £24000 per annum
Position: DV Cleared - First Line Support Technician Salary: £20------ Starting: August Location... Support provider specialising in the delivery of first / second / third line support to the UK leading... providing 1st Class IT Helpdesk and First Line Support to a large secure site within the Bristol area Your
Requirements: DV
Contract: Permanent
Bristol - South West-Bristol Area - England
Company: JAMSalary: £24000
Position: DV Cleared - First Line Support Technician Salary: £20-25,000 Starting: August Location... IT Support provider specialising in the delivery of first / second / third line support to the UK... tasked with providing 1st Class IT Helpdesk and First Line Support to a large secure site within the
Experience: DV Cleared
Contract: Full Time
Position: DV Cleared - First Line Support Technician Salary: £20-25,000 Starting: August Location... IT Support provider specialising in the delivery of first / second / third line support to the UK... tasked with providing 1st Class IT Helpdesk and First Line Support to a large secure site within the
Contract: Permanent