customer services within tfl

PROCUREMENT ASSISTANT required to assist a Professional Procurement Team within the TFL Group to achieve value for money & high Stakeholder satisfaction. * Identifying & Implementing Cost Effective Support Services * Building & Maintaining High Customer Service Levels with all Key Stakeholders * Delivery of Timely, Accurate & Data Driven Support Services across a 1-6 month Horizon * Bridging Self Skills & Development Gaps Responsiblities spread across Financial / Stakeholder / Business Process...
Requirements: Graduates and Students,Buyer and Purchaser,Accounting,
Contract: Contract

25/04/2008 in BritishJobs Save

Jobs similar to "customer services within tfl": tfl customer service

and data capture systems (including IT and IM system requirements) and play a key role in the delivery of TfL freight... benchmarking approach) • To act as senior systems administrator to manage and develop the freight Customer Relationship Management (CRM... Decision Making • Able to take all decisions affecting freight IT/IM system development requirements within agreed tolerance levels... knowledge groups within agreed financial limits • Decisions which may affect partner and key stakeholder relations should be referred...
Requirements: Buyer and Purchaser,
Contract: Permanent

2 weeks, 3 days ago in BritishJobs Save

LondonThe Quality of Service Indicator (QSI) team within Performance Information is responsible for monitoring operator... relation to the monitoring of Transport for London's bus services in order to comply with contractual and statutory... Working Time Regulations and TfL policies and guidelines. Key accountabilities Review and revise the structure of the roster on a... the roster maintains an ?even' spread of allocated duties within the time and date range. Ensuring that roster is...
Contract: unspecified

01/03/2008 in Totaljobs Save

Jobs similar to "customer services within tfl": tfl customer service, travel information london underground, railway jobs london, terminal 5 jobs

within an administrative environment and preferably experience in customer services.(Essential)Experience of working collaboratively within a team.(Essential)Experience of working flexibly and proactively.(Essential) Additional Information TfL is...Appeals ManagerSalary £26,000Investigations of all 3rd party appeals made by transport users against TfL Surface Transport... customer complaints (appeals) about operators and Surface Transport staff received through London TravelWatch.To manage all...
Contract: unspecified

01/03/2008 in Totaljobs Save

Jobs similar to "customer services within tfl": tfl customer service

address themRespond to customer queries in a professional and friendly manner, explaining TfL's Dial a Ride eligibility policy... personalised approach to determining the best transport solutions for applicants for assisted transport services in London. As... of transport barriers faced by applicants, within the context of the available transport solutions. You will be required to... them;In accordance with TfL's policies and Social Model approach determine applicant eligibility for the Dial a Ride service and...
Contract: unspecified

13/08/2008 in Totaljobs Save

Jobs similar to "customer services within tfl": tfl customer service, tfl, travel information london underground, dial ride

Your prime responsibility will be to deter, detect and deal with revenue irregularities to ensure that all monies due to TfL... London Buses operated services you will have direct responsibility for the staff on whose bus you are checking, observing or... of London's bus services. Participate in routine and special adhoc surveys and research in connection with pass/ticket type... to be flexible to different work demandsA customer focused approachA commitment to achieving tasks effectively.One year plus...
Contract: unspecified

26/04/2008 in Totaljobs Save

Jobs similar to "customer services within tfl": tfl customer service, tfl, tfl inspector, tfl job bus

1.To oversee the management and supervision of contractors/consultants undertaking schemes within the Borough in relation to... neighbouring Boroughs and TfL, together with key stakeholders, and to undertake consultation and user surveys as necessary to... analyse existing information; and too liaise with outside agencies and other Council services involved in infrastructure and... sponsorship. 6.To respond to internal and external customers in accordance with the Council Customer Service Standards using...

2 weeks ago in cv-library.co.uk Save

Jobs similar to "customer services within tfl": tfl customer service

Using a hand held PDA [Personal Data Assistant] to record timings of bus services based on fixed map instructions. Locations are... at a fixed location or riding on-board a bus.Undertake Customer Information Assistant work on behalf of London Underground. This work primarily involves assisting members of the general public and directing them to the replacement rail bus services... effectively with all levels of staff within the Transport for London organisation. (essential)Excellent interpersonal skills when...
Contract: unspecified

22/06/2008 in Totaljobs Save

Jobs similar to "customer services within tfl": tfl customer service, tfl, travel information london underground, vacancies tfl

routes to suburban services providing important links to key interchanges. Patience is therefore highly desirable in terms of... at all times when it will clearly be of assistance to customer and bear in mind that not all customers who may be... working day. Skills, Knowledge, Experience TfL is an equal opportunities employer. Employees must demonstrate commitment and... customers alike.Ability to work flexibly both as an individual and within a teamKnowledge. Knowledge of undertaking routine...
Contract: unspecified

01/05/2008 in Totaljobs Save

Jobs similar to "customer services within tfl": tfl customer service, tfl, vacancies tfl, london transport bus driver