contact centre resource planning manager jobs
1-10 of 86 jobs "resource, planning manager"
Fantastic opportunity for an experienced Contact Centre Resource Planning Manager with extensive... background in contact centre operations · Planning experience gained within a multi-site virtual contact... the Resource Planning Team · To lead, motivate and develop, on a team and an individual basis. · Proactively... managing/supporting the day-to-day operation of the Resource Planning Team, driving out inefficiency
Contract: Employee
Gateshead Tyne and Wear | Gateshead Jobs
Company: EagaSalary: Dependant upon skills and experience
manager. As resource planning and scheduling manager, you will be responsible for ensuring... that the contact centre resource is managed effectively through planned scheduling to facilitate the achievement... change and social inclusion We are currently looking to recruit a resource planning and scheduling... the planning of annual leave, activities within boundaries set by the forecasting process and highlight
Glasgow
Company: First People Solutions GroupSalary: £14000 - £16000 per annum
within a contact centre environment Ability to analyse statistics and develop a successful resource... Resource Planning Coordinator FPSG are currently recruiting for a Resource Planning Coordinator... from strong administration and resource planning backgrounds to add value to successful and growing... organisation. Resource Planning Coordinator FPSG are currently recruiting for a Resource Planning Coordinator
Contract: Permanent
Reporting into the Resource Planning Manager you will be responsible for contributing... . To be able to understand and interpret performance issues, and recommend resource planning solutions... annual turnover in excess of £60million Cactus Search are the UKleaders in Call and Contact Centre... – there is nothing prickly about their approach to Contact Centre Management selection.
Contract: Employee
. What you ll give our customers as an Operational Planning Manager By ensuring our Contact Centres... as planning experience gained within a multi-site contact centre environment. You ll also have excellent... Planning Manager We have opportunities in this role in Liverpool Plan for the future... and maximise productivity across our growing Resource Planning Team. Developing a strong partnership with key
Portsmouth Hampshire | Portsmouth Jobs
Company: THE LISTENING COMPANYSalary: 30000 - 50000 Per Year
AN AMBITIOUS, OUTGOING, HANDS ON CLIENT DELIVERY MANAGER! About the company: The Listening Company is a fast... both hands-on operational management, of a successful call centre department (50 FTE, 6 team managers... and an operations manager), and dedicated client delivery - as the successful applicant with be the key point... of contact for one of the Listening Company’s most prestigious clients. The project itself in an inbound
Contract: Employee
with the Planning Manager; the role will be responsible for providing real time management information on resource... time analysis of call volumes, AHT and resource levels, you will provide the Planning Manager... in this role you will have the following skills & experience: • A working knowledge of Contact Centre... an Analytical background, ideally gained within a Contact Centre environment. Along with excellent salary
Contract: Permanent
levels, you will provide the Planning Manager with recommendations regarding deploying of resource... within the team and will work closely with the Planning Manager; the role will be responsible... skills & experience: • A working knowledge of Contact Centre operations. • Experience within... , ideally gained within a Contact Centre environment. Along with excellent salary and benefits you would
Contract: Permanent
with the Planning Manager; the role will be responsible for providing real time management information on resource... time analysis of call volumes, AHT and resource levels, you will provide the Planning Manager... in this role you will have the following skills & experience: • A working knowledge of Contact Centre... an Analytical background, ideally gained within a Contact Centre environment. Along with excellent salary
levels, you will provide the Planning Manager with recommendations regarding deploying of resource... within the team and will work closely with the Planning Manager; the role will be responsible... skills & experience: A working knowledge of Contact Centre operations. Experience within an analytical... for providing real time management information on resource variables such as call delivery, AHT and resource
Contract: Permanent