1st line support birmingham

My client currently requires a reliable 1st line support analyst to join their IT Support Team. The chosen candidate will be responsible for calling users, logging the calls and then following up call closures, the role also may develop into more of a technical hands on role. Ideal skills required for this role would be; exceptional telephone manner, computer literate and a keen interest in developing your technical skills further. Knowledge with Microsoft office and Windows operating systems...
Contract: CONTRACT

5 days, 19 hours ago in TechnoJobs Save

1st line IT Help desk Analyst - IT Support. Birmingham based company is looking for a 1st line IT Help desk Analyst. This is... take phone calls from IT users experiencing technical difficulties as a 1st line Help desk analyst and accurately resolve, escalate and record IT problems on the phone. Proven experience of working in an IT Help desk environment 1st Line role is... if you have 1 or 2 years 1st Line experience and would like to build on this, further your career.
Contract: Permanent

11/05/2008 in CareerJobs Save

1st and 2nd line Technical Support Analyst, Desktop, Server Support, Birmingham. Fantastic opportunity with a leading company for a 1st/2nd line support analyst to join the team providing 2nd line support for all IT systems including Microsoft Windows PC, network, desktop, and servers. You will work on the Support Service Desk providing a high level of professionalism and customer service...
Contract: Permanent

07/05/2008 in Jobsite Save

Jobs similar to "1st line support birmingham": support birmingham

Hays' large public sector client require 1st line support analysts due to increase in workload. You will need to be extremely customer focussed and have a background of providing excellent customer service as part of a busy service desk team. The existing team will deal with 200 - 400 calls per day. Key skills: Windows XP MS Office Active Directory Exchange General networking e.g TCP/IP, DNS, DHCP Windows 2003 (basic understanding) Please reply with a view to immediate start.
Contract: Temporary or Contract/Full-time

04/06/2008 in GisaJobs Save

well-established IT Service Desk team supporting the national and international user base. You will be required to provide 1st line and some 2nd line support duties over the telephone and remotely. Where a problem cannot be resolved you will be...IT Service Desk Analyst, Microsoft Windows 2000/XP/NT, MS Office XP, MS Word, MS Outlook, Bespoke Application Support, Central Birmingham, West Midlands. A brand new requirement has arisen with a leading City Centre based law firm calling upon the...

1 day, 17 hours ago in cv-library.co.uk Save

Plan-Net require a 1st Line Support Engineer working in our Service Management team based in North Birmingham. You will be expected to provide remote desktop and telephone support to end users in the EMEA region. The responsibilities of the role include: To resolve level 1 incidents within agreed Service Level Agreements (SLA's). These include: Windows/Office printing... Providing customers with regular updates and the progress of incidents logged on the Help Desk ticketing system in line with...
Contract: Permanent/Full-time

31/01/2008 in GisaJobs Save

Prolific company based worldwide are recruiting for a 1st and 2nd line support analyst to be based at their Birmingham site. You will be working in a large team who pride themselves on their fun and vibrant environment. You will be dealing with... mix of applications and infrastructure/ network based support. This company pride themselves on the opportunities on offer... challenging role within a company that will support training and learning. Training is of great importance so your learning and...
Contract: Permanent/Full-time

04/03/2008 in GisaJobs Save

1st line Helpdesk Support Analyst required by corporate law firm in Central Birmingham. Role - 1st line Helpdesk Support Analyst Location - Central Birmingham Salary - Up to £19,500 + overtime + benefits Skills - 1st line support, Windows 2000/XP, MS Office applications and excellent customer facing and communication skills. The 1st line Helpdesk Support Analyst will have commercial experience in 1st line support in a Windows 2000/XP environment, advanced working knowledge of MS Office...
Contract: Permanent

18/01/2008 in ComputerWeekly Save

Jobs similar to "1st line support birmingham": certes birmingham, helpdesk birmingham

IT 1st line Support Technician - Birmingham city centre. Required to work within a busy team environment, you will be involved in resolving all aspects of 1st line desktop / helpdesk support issue and have the opportunity to develop into the 2nd / 3rd line support team covering multi site support issues. I am seeking an enthusiastic individual who thrives in providing good "all-round" IT support and enjoys problem solving in a professional and helpful manner. The right candidate will...
Contract: Permanent

05/03/2008 in ComputerWeekly Save

Jobs similar to "1st line support birmingham": desktop support technician job birmingham, 1st line analyst birmingham, windows technician birmingham

Technical Support Engineer - Birmingham - An experienced 1st line support engineer with experience in supporting and... problems, dealing with product returns, 1st Line technical support on the products and resolving product faults with suppliers... Support Engineer is required for a leading distributor of cabling infrastructure, networking and IP physical security products based in Birmingham. They are dedicated to customer service, providing a comprehensive and complementary product range and by...
Contract: Permanent/Full-time

24/04/2008 in GisaJobs Save

Jobs similar to "1st line support birmingham": data cabling birmingham